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Radiation Therapy Liaison - Radiation Oncology-16th St
Category: Health Care Industry
  • Your pay will be discussed at your interview

Job code: lhw-e0-89752207

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New Hanover Regional Medical Center

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Radiation Therapy Liaison - Radiation Oncology-16th St
Radiation Therapy Liaison - Radiation Oncology-16th St

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Radiation Oncology-16th St





Job Details

This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: The Radiation Therapy Liaison is responsible for input of patient data, orders, scheduling and scanned documents to ensure radiation oncology department maintains efficient workflow. This position works closely with Patient Access staff and Medical Records to gather and input all necessary documentation in radiation oncology EMR's. Maintains patient schedules and assists internal/external customers in person or on the phone with any problems. Maintains the ability to perform other job duties associated with the position as assigned. PRIMARY JOB DUTIES: 1. Performs daily system operations of the radiation oncology applications (i.e. Aria, Epic, Centricity, On-Base) but is not limited to patient data input, scheduling, order verification, scanning in documents, ordering outside records/ films 2. Responds to user requests by answering questions in accordance with hospital and departmental policies and providing general assistance when necessary. Answers and screens telephone calls, records messages, and relays information. Greets patients and staff in a professional manner at reception area and performs limited registration and money collection and/or patient support duties as needed 3. Establishes procedure to collect, input and extrapolate confidential patient data to create an accurate database for statistical reporting purposes. 4. Functions as department liaison with the ARIA system Epic to assist with implementation and integration of patient scheduling for treatments, charges and billing. Responsible for support and training of staff. 5. Establishes and maintains patient medical records in the Radiation Therapy Department. Archives appropriate clinical documentation and films according to protocol to ensure retrieval as required on a daily basis. 6. Demonstrates expertise in the operation of Microsoft Office applications. 7. Responsible for patient scheduling; initial appointments and follow up visits. 8. Triages all inter and intra departmental correspondence to include patient inquires and physician referrals. 9. Participates in the timely and efficient admission, transfer and discharge of patients. 10. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 11. Performs other duties as assigned. ESSENTIAL JOB SPECIFICATIONS: 1. Education: High School Diploma or GED equivalent required. Graduate of a 2-year secretarial program or 3 years' experience in a secretarial/data entry role preferred. 2. Licensure / Certifications: None. 3. Experience: 3 years' experience as a secretary or data entry role in healthcare data/healthcare setting.

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